Last updated: September 14, 2019
Solisly offers a 100% Love Guarantee!
You will LOVE your product, or we will take it back. We are happy to accept return or exchange requests for any reason in the first 30 days of purchase!
If you would like to return or exchange your order or if there is an issue with the print you received, please contact us using the order number and the product you would like to return or exchange.
We will process your refund or exchange order once your return has been received. If 30 days have gone by since your purchase, unfortunately, we cannot issue a refund or exchange.
To be eligible for return, the item must be unused and have the original packaging.
Refunds will be assessed a 15% processing fee.
We will gladly accept your return, but you need to pay for your own return shipping.
You can request to cancel your order at any time before your order has shipped.
Your refund will be processed once your return has been received.
If you have not received your refund yet, check your bank account. If a refund is still missing, contact your credit card company, as it may take some time to before it correctly reflects on your statement.
Next, contact your bank. There is sometimes processing time before the refund amount is posted. If all of these steps are done and you still don’t have the refund – please contact us.
© 2019 Solisly.com
11180 Brooke Dr #41409, San Diego, CA 92126 – USA
Ph.: (619) 535-9898